An independent review platform for GLP-1 compounding pharmacies

Review Methodology

How we ensure the reviews on our platform are authentic, helpful, and trustworthy.

Review Collection

Reviews are submitted directly by patients through our platform. We collect reviews in the following ways:

  • Direct submission: Patients can submit reviews through our website at any time.
  • Email invitations: We partner with pharmacies to send post-purchase review invitations to their customers.
  • Follow-up requests: We may send reminder emails to reviewers asking for updates on their experience.

We do not accept reviews from pharmacy employees, paid reviewers, or anyone with a financial interest in the pharmacy being reviewed.

Verification Process

All reviews go through our verification process before being published:

Email Verification

All reviewers must verify their email address before their review is published.

Fraud Detection

We use automated systems to detect suspicious patterns and potentially fake reviews.

Content Moderation

Reviews are checked for inappropriate content, personal information, and policy violations.

Purchase Verification

When possible, we verify that reviewers actually purchased from the pharmacy they're reviewing.

Reviews marked as "Verified Purchase" have been confirmed through order verification with the pharmacy.

Rating Calculation

Each pharmacy's overall rating is calculated as a weighted average of all verified reviews:

  • Base calculation: Simple average of all review ratings.
  • Recency weighting: More recent reviews carry slightly more weight to reflect current service quality.
  • Minimum threshold: Pharmacies need at least 5 reviews before displaying a rating.

We do not allow pharmacies to pay for higher ratings or better placement. Rankings are based solely on patient reviews and objective criteria.

What We Evaluate

We encourage reviewers to consider the following aspects when rating a pharmacy:

1

Product Quality

Medication effectiveness, packaging, and consistency

2

Customer Service

Responsiveness, helpfulness, and professionalism

3

Shipping & Handling

Delivery speed, packaging quality, and tracking

4

Value for Money

Pricing transparency and overall value

5

Ordering Process

Ease of ordering, prescription handling, and refills

6

Overall Experience

Would they recommend to others?

Pharmacy Verification

Pharmacies on our platform are verified against the following criteria:

  • Valid state pharmacy license in good standing
  • No significant disciplinary actions or sanctions
  • DEA registration for controlled substance handling
  • Appropriate facilities for sterile compounding

Pharmacies with the "Verified" badge have provided documentation confirming their credentials. However, this badge does not constitute an endorsement of their products or services.

Dispute Resolution

We take review accuracy seriously. Here's how we handle disputes:

  • Pharmacy response: Pharmacies can respond publicly to reviews to provide their perspective.
  • Flagging system: Users can flag reviews they believe violate our policies.
  • Investigation: Disputed reviews are investigated by our team and may be removed if found to violate our policies.
  • Appeals: Both reviewers and pharmacies can appeal decisions through our contact form.

For questions about our methodology or to report a concern, please contact us.